Most industries, be they manufacturing industries (product industries) or those that cater to services of different sectors (process industries) require the help of IT services since with the dawn of computers, they have permeated every layer of society and service. There is no business that runs without using a single computer at least and this has made it imperative for use of issue tracking or project tracking software to be installed and used with every system. While the fact remains that there are many readymade commercial issue tracking software available on the internet for free, it is only a handful of software that actually function as an open source issue tracking tool.
Difference between open source and otherwise
Open source issue tracking tool means that one has access to the program with which this particular software was built so that one can remake, change and tweak it in order to fit in with his design. For example, an open source issue tracking tool can enable a person to customize reports for each level of management in project issue tracking. This may not be possible in other software and one may have to hire a very expensive software developing firm to develop entirely new software for his firm if he wanted one. However, open source issue tracking tools allow these modifications to be made with simple adjustments in code writing and they help in fixing up an issue tracking software so intelligently to suit one’s particular purposes.
A few examples of open source enhancements on software
Some of them can integrate bug issue trackers, process status trackers, alerts via email and even integration with phones possible on an open source issue tracking tool. This is possible due to the freedom in development that is allowed for this particular software and it enables an issue tracker to perform with more than usual competency.
